Categorized | Translation News

Breaking language barriers in online chat

GeoFluent is a customizable solution developed by Lionbridge Technologies that easily plugs into online chat systems like LivePerson, IBM’s Sametime etc. It supports chatting in several languages like Spanish, Chinese, French, German, Arabic, Italian, Russian, Portuguese, Korean and Japanese. The cloud based service will be found useful by customer sales, support and service personnel.

According Saul Marcus, Senior Product Manager for GeoFluent the solution can be customized for specific industries for improved quality. A quality improvement from 2.8 to 4.1 (on a scale of 1 to 5) was noticed during tests with Intel of a translation model customized for the semiconductor industry. For more information please visit http://informationweek.com/thebrainyard/news/community_tools/231600976/how-to-chat-online-across-language-barriers.

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